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when trying to check for updates from maxisys pro, it says data connection not avable, but can get on internet,

2078 Views 4 Replies Latest reply: 2014-08-27 01:54:37


  •   Level 3   
    (64) points
    80shovelhead
    2014-08-24 20:48:05

     


  •   Level 1   
    (9) points
    RICHRICH3343

    2014-08-24 21:45:20 (Reply to:80shovelhead)

     read down abit solution

  •   Level 10   
    (10965) points
    Autel Support

    2014-08-25 02:29:13 (Reply to:80shovelhead)

    Please refer to this link: 
    http://pro.auteltech.com/autelsupport/Diagnostic%20System/16579.jhtml?logoTypeId=94&typeName=MaxiSys

  •   Level 6   
    (707) points
    hefaus

    2014-08-27 01:54:02 (Reply to:Autel Support)

     Phoned Autel US.They fixed the problem.was a bad file in the roots section. I took this way for you to repair off the net. For everyone not being able to connect to there update server here is the fix..
    Here are the solutions that we find so far.  
    1. Please do not use WiFi and Ethernet connection at the same time. You can connect to Internet either via WiFi or LAN connection. 
     
    2. Try the settings on Maxisys as below: 
        Find out the Maxisys icon on the tablet, keep pressing the Maxisys icon, and then you will see "App Info" at the top of Maxisys tablet; 
        Move the Maxisys icon into "App Info", and then click "Force stop" and "clear data" buttons on the new screen to stop progress and remove the datas.
       
    3. Press "Root Explorer" on Maxisys, go to /mnt/sdcard/scan/, and check if there is a "init.xml" file. If there is such a file, please delete the file and then test if you can connect to Internet and download the updates on Maxisys.  

  •   Level 6   
    (707) points
    hefaus

    2014-08-27 01:54:37 (Reply to:Autel Support)

       
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